Compare Life Insurance :: News
SHARE

Share this news item!

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults

Two farmhouses seeking insurance payouts for earthquake damage have had their claims denied, following a decision highlighting the role of pre-existing issues.

The company behind the claim stated that the properties were impacted by a 5.4-magnitude earthquake that occurred in November 2018. Although the earthquake's epicenter was approximately 45 kilometers away from the buildings, Geoscience Australia specified the evident damage radius to be no more than 27 kilometers from the epicenter.

In their defense, the claimant's engineering expert conceded that the buildings were situated outside the primary damage zone but contended that the earthquake’s vibrations had unleashed energy beneath the geological formations on which the houses stood.

The expert identified "preexisting or dormant conditions" in the properties, including previously repaired damage which, according to him, reopened due to ground movement prompted by the quake, also leading to the manifestation of new fractures.

Meanwhile, Allianz, the insurance provider, enlisted a forensic civil and structural engineer who assessed the damages. His findings revealed brickwork fissures in multiple sections of one property, referred to as House H, and evident cracks within the garage of the second property, termed House P, in addition to a separation between a storeroom and the home.

The engineer hired by Allianz attributed the damage to prolonged foundation instability and deterioration of the mortar used in the brickwork, rather than to the seismic event.

The Australian Financial Complaints Authority (AFCA) upheld the insurer’s position, noting that both engineers corroborated the presence of damage similar to what was being contested even before the 2018 earthquake, specifically in House H.

AFCA further mentioned that updates made to certain rooms within the house remained unaffected, while external brickwork conditions pointed towards significant wear and tear, contributing to the losses. Comparable remarks were also made in regard to House P.

"While both experts agree it is conceivable for House H to incur earthquake-related damage under ideal conditions despite its location outside the designated impact radius, the insurer's expert refuted the existence of such conditions in this case," stated the adjudicator from AFCA.

"Even if the earthquake were recognized as being a proximate cause of the damage to House H, it would coexist with other excluded factors (wear and tear, prolonged structural movement)."

"Consequently, the insurer maintains the right to invoke those exclusions as a basis for denying the claim," AFCA concluded.

 

Published:Thursday, 1st Aug 2024
Source: Paige Estritori

Share this news item:

Insurance News

Hutch Underwriting's New Landlord Insurance: A Digital Age Solution Hutch Underwriting's New Landlord Insurance: A Digital Age Solution
20 Apr 2026: Paige Estritori

In August 2025, Hutch Underwriting unveiled a pioneering landlord insurance product tailored for the Australian market. This policy stands out by integrating cyber protection, addressing the evolving digital risks that modern landlords face. - read more
Allianz Identifies Australian Suburbs with Elevated Landlord Insurance Claims Allianz Identifies Australian Suburbs with Elevated Landlord Insurance Claims
20 Apr 2026: Paige Estritori

In April 2025, Allianz Australia released a report highlighting Australian suburbs with the highest number of landlord insurance claims. The findings provide valuable insights for property investors, emphasizing the importance of understanding regional risks. - read more
QBE's 2025 Survey Highlights Financial Vulnerabilities Among Australian Landlords QBE's 2025 Survey Highlights Financial Vulnerabilities Among Australian Landlords
20 Apr 2026: Paige Estritori

In June 2025, QBE released a comprehensive survey shedding light on the financial resilience of Australian landlords. The findings are particularly concerning: 38% of landlords indicated they would encounter financial difficulties if their rental properties became uninhabitable or if tenants defaulted on rent for a period exceeding two to six weeks. - read more
Hutch Underwriting's New Landlord Insurance Policy Integrates Cyber Protection Hutch Underwriting's New Landlord Insurance Policy Integrates Cyber Protection
20 Apr 2026: Paige Estritori

In August 2025, Hutch Underwriting unveiled a new landlord insurance product tailored for Australian residential property owners. This policy stands out by incorporating built-in cyber protection, addressing the growing digital risks landlords face in today's interconnected world. - read more


Life Insurance Articles

Estate Planning and Insurance: Safeguarding Your Legacy in Australia Estate Planning and Insurance: Safeguarding Your Legacy in Australia
Estate planning is a critical process often overlooked, yet it serves as the cornerstone of ensuring that your legacy is protected and seamlessly passed on to your loved ones. It's about securing your financial future and guaranteeing that the assets you've toiled to amass are distributed according to your wishes. In the intricate world of asset protection and family security, being well-informed can make all the difference. - read more
How to Determine the Right Income Protection Coverage for Your Needs How to Determine the Right Income Protection Coverage for Your Needs
Income protection insurance is a type of coverage designed to replace a portion of your income if you're unable to work due to illness or injury. - read more
Tailoring Income Protection for Medical Professionals Tailoring Income Protection for Medical Professionals
Income protection insurance is a vital safety net for individuals across various professions, designed to provide financial stability if one is unable to work due to illness or injury. This type of insurance replaces a percentage of your income, alleviating the burden of regular expenses while you focus on recovery. For medical professionals who often have high earnings and extensive financial commitments, this coverage is particularly important. - read more
Benefit and Wailting Periods: Choosing the Right Combination for Maximum Protection and Value Benefit and Wailting Periods: Choosing the Right Combination for Maximum Protection and Value
In Australia, income protection insurance stands as a vital safeguard for professionals, ensuring security during times of unexpected illness or injury. It acts as a financial buffer, providing a percentage of your regular income, so you can maintain your lifestyle without the stress of lost earnings. - read more


Start Here !
life insurance
Apply now for your free Insurance assessment and price comparisons!

Start Here

Life Cover Amount:
Postcode:


All quotes are provided free and without obligation. We respect your privacy.
Knowledgebase
Disability Insurance:
A type of insurance protection that pays a portion of a person's income lost due to a total or partial disablement arising from either an accident or a sickness.