North Queensland Faces Swift Response Amid Devastating Floods

0

The deluge has already caused chaos in these northern parts of Queensland, with more hazardous conditions expected in the coming days. "The volume and intensity of this weather has already caused damage across parts of northern Queensland, with the risk of flash flooding expected to continue," remarked ICA CEO Andrew Hall.

Insurers are keen on providing swift assistance to affected communities. Hall emphasized, "Insurers understand the impact of these extreme weather events and will move quickly to ensure communities receive the assistance they need as soon as possible. We are working with the Queensland authorities and will keep the community updated as situations evolve."

Emergency services evacuated Townsville suburbs, and the Bruce Highway's Ollera Creek Bridge was destroyed by floods. Alert levels for the Ross and Herbert rivers remain high, while over 100 schools have shuttered due to the crisis.

The Bureau of Meteorology reported unprecedented rainfall, with senior meteorologist Matthew Collopy stating, "The heavy rainfall we have seen over northern Queensland over the past week has been extreme." Certain areas recorded rainfall exceeding 1200mm, with Rollingstone receiving 1286mm in just a week.

The severe weather has been attributed to a weakening low-pressure system, although the threat of localized heavy rain remains. "We remain prepared for the ongoing prospect of more rain and the likelihood of more flooding," noted Queensland Premier David Crisafulli.

If claims rise significantly, ICA might escalate the situation to an insurance catastrophe. The affected regions range from Townsville and Ingham to Cardwell, all included under the current significant event declaration. This decision follows insights gathered from the original article from ICA's announcement.

RACQ reported receiving 76 claims by early morning, a figure expected to grow as locals assess the damage. Major insurers, such as Suncorp, IAG, and RACQ, have activated response teams to provide immediate relief to their policyholders.

Victoria also faced severe weather conditions, with thunderstorms causing havoc, particularly in Geelong amid an ongoing heatwave. The city council detailed the aftermath: "We saw flash flooding, hail and wind damage, and widespread power outages with over 90 trees coming down across Geelong." Response efforts are ongoing as teams assess and prioritize repairs.

The Victorian State Emergency Service confirmed receiving 770 help requests within 24 hours, highlighting incidents of fallen trees and building damage. Geelong's vicinity experienced the majority of these calls, with units in South Barwon and Corio among the busiest.

Published:Monday, 3rd Feb 2025
Source: Paige Estritori

Share this news item:

Insurance News

Navigating the Surge in Insurance Risks for Australian Businesses 18 Feb 2026: Paige Estritori Australian businesses are currently grappling with a complex landscape of escalating insurance risks, driven by factors such as increased litigation, rapid technological advancements, supply chain disruptions, catastrophic events, and geopolitical tensions. These challenges necessitate a proactive approach to risk management and insurance coverage. - read more

Learning from Near Misses: Enhancing Farm Safety in Australia 18 Feb 2026: Paige Estritori In July 2025, Farmsafe Australia launched the 'Second Chances – Who Knows How Many You'll Get' campaign, aiming to transform near misses on farms into learning opportunities to prevent future accidents. This initiative underscores the critical importance of recognising and addressing close calls in agricultural settings. - read more

WFI's 2025 Farm Accident Insights: A Call for Enhanced Safety Measures 18 Feb 2026: Paige Estritori In October 2025, WFI Insurance unveiled its annual farm accident insights as part of Farmsafe Australia's 2025 Safer Farms Report. The findings paint a stark picture of the challenges facing Australian agriculture, with 2024 recording 72 farm-related deaths—the highest in over two decades. - read more

ASIC Highlights Deficiencies in Insurers' Complaint Handling Practices 18 Feb 2026: Paige Estritori The Australian Securities and Investments Commission (ASIC) has recently conducted a comprehensive review of insurers' complaint handling processes, uncovering significant deficiencies that fail to meet regulatory obligations. The findings indicate that insurers are not adequately identifying and addressing customer complaints, with one in six complaints going unrecognized. Additionally, systemic issues are often overlooked, communication timeframes are missed, and existing systems fail to record outcomes such as compensation payments. - read more