Insurers Under Scrutiny for Response to Alfred Flood Claims
Insurers Under Scrutiny for Response to Alfred Flood Claims
Speaking before an upcoming Insurance Council of Australia (ICA) meeting set to address policyholder issues, Mr. Lee highlighted widespread dissatisfaction among flood-affected businesses regarding their insurance claims. According to him, while some insurers have been proactive, others are rapidly dismissing any responsibility for flood-induced damage.
Mr. Lee shared insights based on data from the state's business disaster recovery initiative. He noted a growing trend where business owners are struggling with insurance complications as they strive to recover from the calamity that hit in March. He criticized certain insurers for demanding exhaustive hydrology reports from already distressed clients and called for more efficient resolutions to these pressing claims.
Emphasizing his point, he recounted the ordeal of a local butcher whose shop faced significant damage estimated at more than $300,000. Despite having paid insurance premiums for nearly two decades, the business owner now finds himself in dire financial straits, having to cover employee wages from his depleting savings, without any incoming revenue.
According to the ICA, insurers have processed over 100,000 claims amounting to nearly $1 billion due to Alfred's impact. Hervey Bay, particularly, suffered severe consequences, leading the ICA to label the incident a catastrophe. They plan to hold a meeting in Hervey Bay on May 15 to address ongoing concerns.
Liam Walter, ICA's director of mitigation and extreme weather response, emphasized the importance of direct engagement in Hervey Bay. The council aims to ensure comprehensive support and resolution for those affected, with expectations that assessments and discussions around rebuilding are well underway by now.
Published:Monday, 5th May 2025
Source: Paige Estritori
Share this news item:
| Australian Insurers See Profit Surge in Q3 2025 14 Jan 2026: Paige Estritori In the third quarter of 2025, Australian general insurers reported a significant after-tax profit of nearly AUD 2.3 billion, marking an increase from approximately AUD 2.1 billion in the same period of 2024. This uptick reflects a combination of rising premium revenues and a reduction in claims, contributing to the industry's robust financial performance. - read more |
| Navigating the Escalating Insurance Risks for Australian Businesses 14 Jan 2026: Paige Estritori Australian businesses are currently navigating a complex landscape of escalating insurance risks, influenced by factors such as increased litigation, technological advancements, supply chain disruptions, and climate-related events. These challenges necessitate a proactive approach to risk management and insurance coverage. - read more |
| Positive Shifts in Australia's D&O Insurance Market in 2025 14 Jan 2026: Paige Estritori The directors and officers' (D&O) insurance market in Australia has experienced a positive shift in 2025, offering more opportunities for well-managed businesses to protect their boards and senior managers. This development is largely driven by increased competition, particularly from offshore insurance markets, prompting Australian insurers to reassess their risk rating criteria to remain competitive. - read more |
| Suncorp Group Divests Banking Operations to ANZ 14 Jan 2026: Paige Estritori Suncorp Group has successfully completed the sale of its banking arm, Suncorp Bank, to the Australia and New Zealand Banking Group (ANZ). This strategic move, finalized on 31 July 2024, follows approvals from the Australian Competition Tribunal and the Federal Treasurer, marking a significant transformation in Suncorp's business model. - read more |
| Income Protection Insurance and Tax Benefits: What You Should Know Income protection insurance is a type of cover designed to provide you with a safety net if you are unable to work due to illness or injury. By offering regular payments that replace a portion of your income, it helps ensure that you can maintain your lifestyle and cover essential expenses during challenging times. - read more
|
| Understanding Income Protection: How Much Insurance Do You Really Need? Income protection insurance is a type of policy designed to provide you with a safety net in case you’re unable to work due to illness or injury. The concept hinges on securing a portion of your earned income when adverse health conditions impede your ability to generate revenue through your profession. This protection becomes a financial bulwark, ensuring that despite unforeseen health challenges, your livelihood is safeguarded and your lifestyle can be maintained as closely as possible to your current standard. - read more
|
| Health Fund Rebates 101: What Every Australian Needs to Know Exploring the realm of health insurance can be like navigating a labyrinth, replete with complex terms and varying policies. Among these, health fund rebates emerge as a crucial element, particularly for young Australians embarking on their journey of health coverage. Fund rebates can significantly lighten the financial burden, transforming the quest for health insurance from daunting to empowering. - read more
|
| How to Prepare for a Hassle-Free Life Insurance Claim Being prepared when it comes to life insurance claims can make a world of difference. Proper preparation helps you prevent delays and denials, ensuring that your loved ones receive the financial support promised by your policy without unnecessary hold-ups. By paying attention to the details, you can streamline the claims process, giving you and your family peace of mind during what is already a stressful time. - read more
|
A financial or other kind of interest in the insured item or person, necessary for a valid insurance contract.